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Minors under the age of 18 must be accompanied by an adult. Unaccompanied minors or children are not allowed to join the tour.
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Please provide accurate and complete information at the time of booking, including full name, gender, valid contact details (preferably a mobile phone number for timely notifications), accurate flight information, or designated pickup location. Any loss resulting from incorrect information provided will be the responsibility of the participant.
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North American hotels offer various room types, such as one King/Queen bed or two Double beds. The legal occupancy per room is 2 to 4 people, including both adults and children. Each hotel may have different security deposit policies. Guests are required to cooperate accordingly. While the number of rooms is guaranteed, specific room types and locations cannot be guaranteed. Check-in time is usually after 3:00 PM.
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All attraction tickets must be purchased through the tour guide. Guests are not allowed to bring their own tickets or use City Passes. Ticket prices and meal fees may fluctuate based on official announcements from the attractions. Final prices will be determined based on the day of the visit.
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The tour operator reserves the right to adjust the order of the itinerary to facilitate smooth operations, without reducing the total number of included attractions.
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During the trip, the guide or driver has the authority to adjust the itinerary based on weather, traffic, or other factors to ensure smooth travel. This includes adjusting the order of sightseeing, stay durations, or meeting times.
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In case of attraction closures or public holidays, the tour guide will arrange alternative activities or viewings from outside to maintain the richness of the itinerary. Please understand that park hours and visitor capacity may be adjusted due to public health policies and are considered force majeure.
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Children under the age of 8 are required to use a car safety seat. Rental is available at $10.00/person/day. Please request it during booking so it can be arranged in advance. Failure to do so may result in penalties, which are the responsibility of the customer. If the group uses a coach bus on the day of travel, a car seat is not required and the fee will be refunded.
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Many attractions require guests to have a basic level of physical fitness. Guests with disabilities must contact the tour operator in advance for policy and accommodation options. Failure to notify in time may result in the inability to provide wheelchair-accessible buses or suitable seating.
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The tour operator reserves the right to update the terms and conditions at any time. The latest version will be posted on the official booking website. Please carefully read the Tour Participation Terms & Conditions before booking (click the blue link for details). The tour operator is only responsible within these terms unless otherwise required by law, and is not liable for any indirect, compensatory, incidental, or punitive damages.
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Due to a sharp increase in fuel prices, a fuel surcharge of $5 per person per day has been added to all bus tour products starting April 1, 2022. This fee must be paid at the time of booking along with the tour cost.
